A role within Garsington Opera’s administrative team
Full Time Administrator - Membership/Box Office & Development

Garsington Opera is seeking an efficient, personable administrator with excellent communication skills to join our administrative team. This is a great opportunity to join a small, energetic team with the chance to be involved in a variety of tasks at a time of expansion and development.

Background
Garsington Opera is a prestigious festival with performances in June - July at Wormsley, near Stokenchurch, producing four opera productions each year. Exciting partnerships have been established recently with the RSC, Rambert, The English Concert and Philharmonia Orchestra.

Specification
Post Membership/Box Office & Development Administrator
Reporting to Operations Manager & Director of Development & Communications
Salary £19,000 - £24,000 depending on experience
Application deadline 9am 20th November 2020
Interviews 2nd December 2020
Start date 1st February 2021

Our office hours are 9.30 - 5.30, Monday – Friday in the opera offices in Great Milton, Oxfordshire, except during the opera season when hours/days are extended and include evenings and weekends on site at the Wormsley Estate as well as occasional events in Oxford and London. Due to Covid-19 at present the GO Team is working remotely from home with regular online meetings. We anticipate returning to the office as and when it is suitable.

Responsibilities include:

Membership/Box Office
Working as a key member of our busy Box Office and Membership team:
• Communicating with members and the public on the telephone and email
• Updating membership information and enquiries on Tessitura database
• Producing membership figures and reports
• Administration of tickets using Tessitura database
• Processing payments
• Running ticket reports as requested
• Running the Box Office on site during the opera season
• Running the administration of the GO35 membership scheme
• Contributing to GO social media campaigns

Development
Supporting the Development team with efficient administration in all areas including:
• Recording and reviewing information on Tessitura, including donations and pledges
• Running efficient follow-up schedules
• Recording donor correspondence
• Tracking grant applications
• Undertaking prospect research
• Administration of stewardship & cultivation events throughout the year
• Administration of guest invitations and logistics
• Compiling supporter lists
• Other administrative tasks as required

Skills required

Essential
• Excellent administration, computer and Microsoft Excel skills.
• Excellent communication skills, diplomacy and confidence in liaising with people
• Ability to work independently and as part of a team
• Excellent time management, with ability to multitask, balancing and prioritising workload
• Able to work flexible hours including some evenings and weekends as appropriate
• Own transport essential

Desirable
• A knowledge of and passion for music.
• Previous experience with working on a database
• Previous administrative experience, preferably in the arts
• Good digital skills and a flair for social media