Hiring: Duty Manager (bank staff)

Submitted by ModernArtOxford on November 25, 2024 - 15:15
Salary / Fee: 
@13.25 p/h
Closing Date: 
Wednesday, 25 December, 2024

Modern Art Oxford is hiring a Duty Manager (bank staff) - apply here: https://hr.breathehr.com/v/duty-manager-...

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day to day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Please note that this is a bank staff role. Hours of work are as and when required, by mutual agreement on a 4 week rota. These may periodically increase or decrease depending on the
requirements of the Gallery. The candidate will receive two weeks notice of any changes to their hours. They will be expected to work evenings and weekends.

Person Specification

Essential skills & experience:
- Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
- Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
- Strong organisational skills and the willingness to be involved in the practical set up of events.
- Reliable, punctual and able to work flexibly including evenings and weekends.
- Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
- Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable skills & experience:
-Experience of managing a small team.
-Health & Safety qualification
-Competent user of Microsoft Office
-Training in First Aid.
-Willing to train as a personal licence holder.
-Experience of being a key holder.

Multi Artform
Museums and Heritage
Visual Arts
Education (adult learning)
Exhibitions
Families and early years
Professional development
Public Art
Venue
Adults