We are seeking a team member to join us in the central role of Box Office & Membership Manager. We are looking for someone who can provide efficient and friendly customer service to our audience and supporters; help to drive sales and memberships; manage our CRM software brilliantly; enjoy delving into our data to inform artistic direction, marketing and strategic planning; and contribute to our happy team working environment.

Our small Festival team is kind, friendly, supportive, hard-working, open-minded, and ambitious. We strive for excellence in our artistic programming, our educational work, our administrative processes, and the ways in which we welcome our audiences and take care of our artists and donors.

The successful candidate will have -
• experience of working in a box office team
• excellent IT skills and experience of using a ticketing and fundraising CRM system
• experience of developing positive relationships with customers or donors
• experience of analysing data with an aptitude for producing reports and responding to data
• understands the arts sector
• excellent interpersonal skills, and communication skills, both spoken and written
• excellent attention to detail
• excellent personal organisation and time management
• experience of working efficiently and effectively on their own as well as in a team
• happy working in a small but dedicated team

For further information, and details on how to apply, please see the full job description on our website - www.oxfordsong.org/vacancies