New Theatre oxford are looking for a Stage Door Receptionist ; this person will be confident, friendly and proactive, someone who is able to engage with a diverse range of people and adapt to varying situations. You must be able to keep calm under pressure and maintain a professional attitude at all times.

As a Stage Door receptionist, you will play a key role in maintaining the security of the building, people and property. You will be the first point of contact for performers, producers, deliveries and guests, ensuring that all who use the venue feel warmly welcomed, you will communicate between building users to support the day-to-day running of the building, and ensure that queries are answered and outstanding customer service is provided at all times.

Some key responsibilities include:

Providing an efficient and welcoming reception area for staff and visitors, keeping the stage door area clean, tidy, GDPR compliant and presentable.
Answering incoming calls in a highly professional manner; ensuring queries are efficiently dealt with and messages are forwarded.
Welcoming, signing in and keeping an accurate record of when all members of the theatre staff, companies and visitors are in the building.
Ensuring contractors complete the necessary paperwork and are met by a member of the technical or maintenance team.
Welcoming visiting company members and providing controlled distribution of dressing room keys and theatre information, including health and safety documents.
Providing visitors with an information service advising on matters such as parking, train timetables, gyms, restaurants, and digs lists.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk