Visitor Services Assistants (Part-time and Full-time contracts available)

Submitted by DirectorsAssistant on January 7, 2020 - 16:27
Salary / Fee: 
£17,500 - £18,500 pro rata
Closing Date: 
Monday, 20 January, 2020

The Story Museum is looking for friendly and enthusiastic people to welcome visitors to the Museum and to provide them with a fantastic customer experience in the shop and the café.

You will help them with their ticket purchases using our Box Office system face to face and over the telephone and help them to find the perfect books and gifts for sale in our shop. You will also work with the Café Supervisors, helping them to prepare food and to provide a fast, friendly and efficient service in the café.

Main purpose of the role
• To provide a good-natured and informative front of house presence selling tickets, books and merchandise.
• To provide an efficient high quality food and drinks service in a friendly manner to members of the public and visitors to the Museum.
• To follow instructions efficiently and support any commercial initiatives that are introduced.

Minimum of 3 days per week. Weekend, Bank Holiday and evening working will be required as part of a shared rota

For full details of this vacancy and guidance on 'How to Apply', please visit

Contact Details:

Assistant to the Directors
The Story Museum, 42 Pembroke Street, Oxford OX1 1BP
Tel: 01865 790050
For full details of this vacancy and guidance on 'How to Apply' please visit

Museums and Heritage
Written and Spoken Word
Education (young people and schools)
Families and early years
Accessible Events
Children and Families
Young People