Duty Manager

Submitted by _PegasusTheatre on October 2, 2018 - 10:22
Salary / Fee: 
£17,000 to £18,500 pa
Closing Date: 
Wednesday, 24 October, 2018

Providing friendly and informed access to all our activities, you would join three other Duty Managers working across all aspects of our Front of House operation. Working shifts over a six-day week our Duty Managers cover ticket sales, cafe sales and preparation, house management for all our shows and general building operation and maintenance.

You will need to be friendly, resourceful, a bit of a problem solver, enjoy working with young people and their families, have endless enthusiasm and a positive can do attitude.

Selection Criteria


12 months+ previous experience working in customer service focused role.
Excellent personal presentation skills with the ability to communicate ideas and information effectively to a wide range of people.
A resourceful attitude combined with the ingenuity and creative skills to identify and resolve issues and problems.
A commitment to providing excellent service with enthusiasm and a positive can do attitude
Attention to detail, with a methodical approach to administrative tasks
Proven ability to work independently and as a part of a team
A commitment to equality and diversity and providing opportunities for children and young people
Working knowledge of Microsoft Office software


Knowledge of Ticketing or Customer Management systems
Previous experience reconciling taking and cash
A personal license holder
First Aid at Work qualification
Food Hygiene qualification
Knowledge of GDPR and other data protection legislation
Previous experience of emergency and fire procedure in a public building
For more details and an application pack please visit our website: www.pegasustheatre.org.uk

Closing date for applications is: 12 noon Wednesday 24 October 2018

Interviews will be held: In the week beginning Monday 29 October 2018

Job Type: Full-time

Salary: £17,000.00 to £18,500.00 pa (starting salary dependent on experience)

Contact Details: 
Community Arts
Education (young people and schools)